About Us

About Us

Pathlab is a proudly New Zealand-owned and operated medical laboratory service provider, delivering high-quality diagnostic testing to the Bay of Plenty, Waikato, and Lakes regions. With a heritage dating back to 1958, we have continually evolved to meet the needs of our communities, upholding the highest standards of accuracy, efficiency, and patient care.

Our Vision and Mission

At Pathlab, our vision is to be a centre of excellence in medical laboratory services, optimising efficiencies and extending our reach to support more communities. Our mission is to provide world-class, patient-centred diagnostic services that empower healthcare professionals and individuals to make informed health decisions, ultimately improving outcomes across New Zealand.

Commitment to Excellence

We are committed to service excellence, treating all those we work with—patients, healthcare providers, and colleagues—with professionalism and respect. We foster a workplace culture built on trust, teamwork, and accountability. Our dedication to continuous improvement ensures that we never become complacent, always seeking better ways to serve our communities.

As an IANZ-accredited laboratory, we meet the highest international quality and safety standards. Our strict adherence to regulatory guidelines guarantees the integrity, accuracy, and reliability of every test we perform.

Innovation at the Forefront

Innovation is central to Pathlab’s operations. As an early adopter of digital pathology, we have revolutionised cancer diagnostics in New Zealand, improving accuracy, efficiency, and turnaround times. Our commitment to cutting-edge technology ensures we remain at the forefront of laboratory medicine, offering better solutions for patients and healthcare professionals alike.

Pathlab - MyWay: Putting You in Control of Your Health

With the launch of Pathlab - MyWay, we are excited to offer a self-requested wellness testing service, enabling you to take proactive steps in managing your health. This initiative reflects our commitment to patient empowerment, providing direct access to a range of diagnostic tests without the need for a GP referral. Whether you are monitoring an existing condition or simply seeking greater insight into your well-being, Pathlab - MyWay offers a convenient, reliable, and trusted solution.

We are delighted to have partnered with virtual, national telehealth group, Practice Plus who can further work with you for advise and recommended treatments if required.

At Pathlab, we are more than just a laboratory—we are your partner in health. Our longstanding reputation for excellence, innovation, and patient care ensures that you receive the best possible service, every step of the way.